← All email work

Slovak supplement brand · 3 flows · 12 emails, written in Slovak

Project Optimal

Supplement emails usually shout, with countdowns and miracle claims. This brand's whole position is "no marketing, just science", so how do you make the emails prove it?

No performance results are claimed. Brand assets belong to the brand.

Hover an email to scroll it, click to open it, and scroll sideways for the whole flow.

Promise: this brand sends no hype

Welcome 1

Promise: this brand sends no hype

Teach: the label hides the form

Welcome 2

Teach: the label hides the form

Proof that includes criticism

Welcome 3

Proof that includes criticism

First purchase decision

Welcome 4

First purchase decision

Confirm, make first use effortless

Elektrolyty 1

Confirm, make first use effortless

One decision: the dose

Elektrolyty 2

One decision: the dose

Why not just salt

Elektrolyty 3

Why not just salt

Review ask, through questions

Elektrolyty 4

Review ask, through questions

Confirm and set expectations

Sleep Support 1

Confirm and set expectations

Teach the evening ritual

Sleep Support 2

Teach the evening ritual

Ten ingredients as a constellation

Sleep Support 3

Ten ingredients as a constellation

Review ask and habit

Sleep Support 4

Review ask and habit

The insight

The claim has to be the layout. Welcome 1 opens by striking through the exact words competitors use, such as "MEGA DÁVKA!!!" and "DETOX ZA 3 DNI", so the reader sees the promise instead of reading it.

Decisions I made

  • Say what you won't send. Welcome 1 ends with a list of what subscribers will never get: countdowns and weekly "last chances".
  • Show criticism on purpose. Welcome 3 quotes a critical review with the brand's reply.
  • One big visual idea per email. "≠" for magnesium, a periodic table for minerals, a constellation for doses.
  • One system, three moods. Cream for welcome, daylight blue for hydration, night violet for sleep.

What I'd measure

  • Unsubscribe rate on Welcome 1
  • Click rate on the product button
  • Support questions about dose
  • Review rate after email 4, and repeat orders at 30 and 60 days

Photography, packshots and logo belong to the brand. Figures in the designs come from the brand's site.

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